Catherine Serusclat

Career and Personal Development Coach

As a qualified coach, I support others throughout their career with their professional and personal development. My mission is to help my clients know themselves better, so that they feel more confident and empowered to make change happen in their career and life.

I can help you grow your self-knowledge by creating a space to explore your past experiences, future vision, values, strengths, personality and skillset. It will enable you to come up with new options and make decisions.

The purpose of my coaching is to enable you to create practical solutions that are authentic and aligned to your needs, by diving deep into your thoughts, feelings and behaviours. My coaching style has been described as warm, caring, calm and pragmatic.

Before becoming a coach, I worked in HR (recruitment and learning & development) for 10 years. Five years ago, when I realised I wasn’t believing in what I was doing anymore, I made the decision to become a coach to help others build a fulfilling career.

Changing careers has taught me a lot about helping others transform their life. I’ve learned many things that I’m passionate to share with my clients so that they also feel empowered to make change happen in their life.

I have two strong beliefs.

1) Everyone can change, no one is stuck in their situation. There’s always a solution, a way forward. It doesn’t have to be a complete revolution. Little by little, small changes can have a bigger, broader impact.

2) Knowing yourself better will enable you to make the right decisions. Developing your self-knowledge takes time and energy, but it will have a tremendous impact on your future

We can work together on a wide range of coaching objectives:

– increase your motivation in your current role

– develop your skills and confidence to advance your career

– manage difficult relationships at work

– prepare before a career break or maternity leave

– return from maternity/parental leave or a career break

– prepare for a promotion

– improve your work-life balance

– look for a new job

– change careers

– start a business or side gig

–  plan your retirement

– clarify your life and career goals

– grow your self-knowledge and self-awareness

– design your career brand

– determine your boundaries

– develop your resilience

– challenge your self-limiting beliefs and remove blockers

I offer a safe space and my full attention to my clients so that they can open up, share their thoughts and emotions, and take action to make change happen in their life. It’s about enabling them to feel empowered and in control, coming out of the coaching process with new knowledge about themselves, solutions, actions and decisions. I do that by asking powerful questions, listening fully and challenging my clients in their thinking.

I focus on actions and solutions: I help my clients where they feel stuck, empowering them to create a plan and commit to taking action.

I explore what triggers my clients’ behaviours, thoughts and emotions to enable them to challenge self-limiting beliefs and create empowering strategies. I use my intuition and share my reflections and observations when I can see it will help.

I love creating new relationships and learning from someone else’s stories and experiences. Every client brings me new knowledge and insights, that I can then share with others who need to hear them.

I create a warm and positive environment where my clients feel completely safe to share their thoughts and feelings, to take time to think and find their answers.

“I was quite lost. I wasn’t sure what I wanted to do with my career. Catherine helped me to get to know myself more and what I actually want. She supported me during some turbulent times at work and made me think and reflect on the things I want from my career. At the moment I feel like I am in control of my decisions about my career and I have an action plan for what to do next.”

“Catherine is absolutely brilliant, she has a warm, friendly and professional personality which made me feel at ease throughout our sessions. She helped me gain clarity and confidence in my decision-making by breaking things down into manageable pieces, I was looking for direction with my career and she helped me find the answer in myself. I would highly recommend her!”

“It’s been fun working with you. You’ve helped me discover insights into my skills, personality, working style and interests which has helped me more broadly understand myself as a whole. I’ve gotten to know myself better thanks to your expert guidance.”

“Your coaching style is really structured but you were also able to adapt my sessions to my changing needs throughout the time we worked together.”

“You are a really calm and down-to-earth person and you challenged my assumptions in a gentle way to enable my progress and gain confidence towards my goals.”

“You are supportive, with a good mix of holding space to think through thoughts but bringing in simple, challenging questions that helped me have a new perspective.”

Qualifications:

Mental Health First Aider (2023)
Critical Approaches to Positive Psychology (2019 – Birkbeck, University of London)
Certificate in Group Coaching (2019 – Animas)
Certificate in Mindfulness for Coaching (2018 – Animas)
Diploma in Transformational Coaching (2018 – Animas)
MBTI Accreditation (2013 – The Myers-Briggs Company)

Languages

– English

– French

The journey to becoming a new parent can be a challenging one and supporting team members through this transition and ensuring a successful return, can be a rewarding part of your role as a manager. We have designed a bespoke coaching programme for Managers of Parents within RBC to ensure you are equipped with everything you need to support team members on this journey.

Coaches

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Chris Mitchell

Leadership Coach & Business Strategist
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Antje Langsch

Personal, Professional, Executive Coach
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Karishma Motiram

Working Parent Coach
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Charlotte Worth

Personal & Professional Coach
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Paul Bulos

Executive Leadership & Wellbeing Coach

We have a bespoke Parental Coaching programme for all RBC employees consisting of 4 1-2-1 Coaching sessions with a coach of your choice. Supporting you through your journey from preparing for your parental leave, making the most of your time away and also, setting you up for a successful return to the office.  Book an initial chemistry call with a coach ahead of beginning your tailored programme below.

Coaches

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Holly Roberts

Career and Transitions Coach
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Catherine Serusclat

Career and Personal Development Coach
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Zuzanna Malek

Personal & Professional Coach
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Antje Langsch

Personal, Professional, Executive Coach
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Karishma Motiram

Working Parent Coach
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Charlotte Worth

Personal & Professional Coach
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Paul Bulos

Executive Leadership & Wellbeing Coach

FAQs

Wellness Cloud is a leading employee benefits platform, providing remote wellbeing support to employees, with one-to-one consultations, live talks and events, as well as a library of on-demand wellbeing resources, available through the Wellness Cloud Hub and App.

We provide support for a wide range of life challenges, including: pregnancy and parenting, fertility, mental health, menopause, financial wellbeing, professional and personal coaching, nutrition, relationships, women’s health, men’s health, elderly care, sleep, bereavement and neurodiversity.

As an RBC employee, you can access an initial entitlement of 3 one-to-one sessions with a range of Wellness Cloud specialists (see “Are any categories excluded from my allowance?”). Book a Session using the Coupon Code RBCWELLNESS to reduce the normal session price to £0. Once you have used your free sessions, if you would like to request further one-to-one sessions, please fill in the anonymous request form.

Should you wish to purchase a session, you can access a 10% discount, which means each 45-minute session will cost £67.50 instead of £75. You need to use code WELLNESS10 when booking a session to obtain the discount.

All payments are made securely and your transaction will be encrypted. All information relating to payment is transferred using HTTPS with up to 256-bit encryption. Servers are verified PCI compliant and additionally your credit card information is not stored on any servers.

There are a variety of guides under our mental health category, covering anxiety, depression, relationships, bereavement and more. In addition, we run a 90-minute mental health awareness workshop, which is aimed at managers and Wellbeing champions within the business. Our Wellness Cloud app also gives access to sleep stories, guided meditation and a Pocket CBT diary, where you can personally track your own mental health.

We have a dedicated category for parents, offering advice and guidance covering a number of topics from pregnancy and new-borns to teenagers. In addition, you can join our bi-monthly 3-part antenatal course for free. Or attend any of our Baby & Toddler classes which run on a weekly basis. As an employee you can also book in a 1-2-1 consultation with any of the parenting specialists on the platform for free, simply using your booking coupon code RBCWELLNESS.

We offer consultations with personal and professional coaches, who enable their clients to move forward in their careers by unlocking their full potential.

There’s a variety of support and guidance available on Wellness Cloud specifically to men, as well as a number of male specialists that can support you with your wellbeing.  

You will find a variety of support and guidance for women’s health and wellbeing, including pregnancy and the menopause.

You will find guides on savings, pensions, investments and tips on improving your financial wellbeing within our expert resources section.  Not all of this information will be relevant to colleagues outside of the UK, so please review carefully and seek local advice where appropriate. 

Absolutely. There are written guides on the platform that you can find within the Expert Resources tab.  Not all of this information will be relevant to colleagues outside of the UK, so please review carefully and seek local advice where appropriate. 

Our online antenatal course is completely free of charge and available for you to access through the year. We run this course every other month and it’s easy to join – simply go to the Upcoming Events and Talks page on the Hub and look for the next Antenatal course.  

We run over 150 baby and toddler classes each year, which are all free of charge and available for you to access as an employee. In addition, we run virtual drop-In clinics with our breastfeeding, antenatal, and infant sleep experts for you to attend. We also regularly run Q&A sessions with our experts, please keep an eye out for these events and you can join them or watch a recording at your leisure. To access any of these simply go onto the events tab in the Hub.  

Everything is available outside of the UK and you can access any of our services, regardless of your location. We have also created some non-UK specific guides, which can be found within the HR & Manager section of our Guides page.  

Our Fertility, Pregnancy, Antenatal courses, Baby & Toddler classes are open to family members who live with you.

1-2-1 consultations are available for employees of RBC only, however where appropriate, for example, our child behaviour, sleep, nutrition or parenting 1-2-1 consultations we would understand a partner attending with you.

Manager FAQs

Wellness Cloud provides a variety of useful support and resources for HR personnel and managers, including live events, workshops, mental health training, guides, videos and more. You are also able to book one-to-one sessions with our network of professional coaches.

Under the expert resources you will find a manager and HR section which has useful guides to help with supporting employees – for example with neurodiversity or bereavement. The live event and talks are often helpful in providing some education and understanding on topics affecting your employees and Wellness Cloud runs several Manager specific events throughout the year.

There are a variety of guides under the Mental health category covering Anxiety and depression, Relationships, Bereavement and postnatal depression. There are also remote Mental Health focused trainings and workshops to help you understand your own mental health and how you can best support others. These interactive workshops run for 90 minutes, every other month and are designed for Managers and other Mental Health first aiders or Champions within the business. In addition, you can book a one-to-one session with the Mental Health First Aid trainer, if you were looking for support or advice around a particular situation and needed clarity on how best to support yourself or a colleague.

There is access to one-to-one consultations with personal and professional coaches, who enable individuals to move forward in their careers by unlocking their full potential. 

Please in the first instance contact your manager or your HR team who will help to provide guidance for you and your team.

Our qualified parenting consultants and coaches are here to help, every step of the way.

For ad-hoc 1-2-1 & group support choose from

Antenatal classes (3 x 90 minute sessions)

1-2-1 Antenatal support​

Pre Parental leave Coaching​

Postnatal support

Breastfeeding

Infant and
Child sleep

Nutrition

Return to work Group & Individual coaching

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Lizzie Knight

Lactation & Breastfeeding Specialist and Postnatal Specialist
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Louise Goncalves

Infant Sleep Consultant
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Suzanne Fowler Evans

Psychotherapeutic Counsellor and Antenatal Coach
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Catherine Pohl

Nutritionist
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Jane Love

Lactation & Breastfeeding Specialist
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Joanna Kovacs

Nutritionist